Updating your information

To ensure optimal service for your children, we kindly invite you to update your personal information as well as your children’s details on our platform.

Here is a checklist of points to verify:

  • For your parent profiles (“My Adults”)
    • Phone numbers: Make sure they are correct, as they are essential for accessing our applications.
    • Postal address: Check that it is up to date (especially in case of changes to transport routes and stops).
    • Bank account number: Update it if necessary to facilitate any potential reimbursements.

  • For your children’s profiles (“My Children”)
    • If the profile was created after 15 September, ensure the school year and class are correct. If corrections are needed, please inform us via email at secretariat@bru4.eu.

  • For extracurricular activities:
    Please check that the “supervised by” information is correct (accessible via your child(ren)’s registration). If not, contact us at periscolaire@bru4.eu.

  • For transport subscriptions (accessible via “Home”)
    For any changes, please contact transport@bru4.eu:
    • Institution covering transport costs: Verify the indicated institution and, if incorrect, email us at transport@bru4.eu.
    • Bus exit authorisation: Confirm whether the authorisation to exit alone/with siblings/with a parent present is still accurate. If incorrect, email us at transport@bru4.eu.
    • Phone number of the person at the stop: Ensure it is up to date. For changes, contact us via email at transport@bru4.eu.

We thank you for your collaboration, which allows us to better meet your and your children’s needs.